Services
Training
Our training solutions are developed to help clients improve personal competence and skills in quality management
Consulting
Our consulting services focus on our clients' most critical issues and opportunities while building organisation excellence
Coaching
Our coaching services help our clients to achieve greater clarity, focus and results in their operational performance
About Us
QExcellence is Seattle-based quality management consulting firm. We aim to help local startups, designers and manufacturers to be significantly more efficient, effective and profitable.
Our Expertise
Quality systems
The most effective way to enhance the confidence of customers is through a structured Quality Management System. Our team will guide you through QMS implementation. Looking for more? We will help your organisation to achieve ISO 9001 certification.
Lean Six Sigma
Stretching resources to the maximum while keeping costs to a minimum. We help you to utilize the best Lean Six Sigma methodologies and focus on doing more with less and reducing waste, which the customer is not willing to pay for.
Problem solving tools
Complete toolbox for successful problem resolution. We know how to apply such methodologies as: 5W2H, Pareto charts, 5 Why? root cause analysis, Fish-bone diagram, Factor tree diagram, CAPA, 8D, FMEA and more.
Customer satisfaction
Is your customer happy? We help you to put popper process in place and to collect, analyze, and actually USE data on customer satisfaction for every stage of your project, every interaction and touch-point, every product launch, and more.
Supplier management
We have extensive experience in supplies selection, auditing and putting formalized system in place to track and evaluate supplier and vendor performance. Such system is essential to the smooth operation and profitability of your company.
Manufacturing best practices
Manufacturing best practices that are common in Automotive, Telecom, Heath-care and Aerospace industries are considered to be exceptional. Those can be adjusted and tailored specifically to your organization requirements and needs.
Meet the Founder.
Oksana Goncharov
- Spent 15 years in Quality, Manufacturing and Supplier management
- Built career up to corporate lead in one of the world-leading electronics manufacturing service companies
- Visited 150+ manufacturers in 22 countries
- Conducted over 300 audits, compliance assessments and introduced 50+ new products
- Introduced quality function in new factory and winning customer recognition reward
- Lead and sponsored Lean projects that brought million dollars in savings
- Hired, trained and mentored 200+ direct reports and 7 successors
- Certified auditor (ISO 9001, ISO 14001, ISO TS 16949, ISO TL9000)
- Expert in electronics industry regulations ( ESD, RoHS , EICC)
“I spent years in very challenging Electronics industry, I made million steps on manufacturing floors, I met hundreds of great people, and there are a lot of things to be proud of and to learn from. I truly believe in power of thought and that positive thinking is a key to success. If I start to have some doubts about that, I stand up, shake my body and dance a little bit.”
